Quinntessential Feargal

Zusatztext

In this witty, engaging and deeply personal memoir, Superquinn founder and Senator Feargal Quinn shares his memories of the ups and downs of business and public life in Ireland over seven decades. He recalls his family's commercial and political roots, his childhood at Red Island holiday camp and his battles to succeed in the face of personal tragedy. He reflects on the culture of innovation he introduced in Superquinn, and his decision to sell the company that bore his name.Quinntessential Feargal provides a unique insight into the life and career of one of Ireland's best-known entrepreneurs.

Autorenportrait

Feargal Quinn founded Superquinn, the Irish supermarket group, in 1960 and was its Managing Director for many years during which it built an international reputation for excellence in customer service. His bestselling book Crowning the Customer (O'Brien Press) is used by multi-national companies as the essential customer care manual. It has been translated into several languages.Feargal Quinn is a board member of a number of international retailing organisations, and has received two honorary doctorates. In 1993 he was elected to the Irish Senate as an independent member. Feargal's television series "Feargal Quinn's Retail Therapy" has seen many small business turned around in recessionary times.

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